Project Ragnarok Online

FAQ

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FAQ

Quick answers about accounts, the client, rates, the shop, Assist Mode and the rules, each pointing at the page with the full detail.

Server online 1 players online Closed beta 15 Oct

Will staff ever ask for my password?
Never. Not for a top-up, not for support, not in game, not in Discord. Anyone who does is not staff, whatever their name looks like.
I was scammed. Can you recover my items?
Open a ticket right away with names, what was traded and when. Scam attempts result in a permanent ban. Trades made outside the Marketplace we never saw and usually cannot reverse, which is why it exists. Rules & Policies.
How do I contact a GM?
Open a ticket on Discord. It is the reliable way to reach staff and the only one that leaves a record; players have no chat commands, including for contacting a GM. The Support page has the steps.
Still stuck?A real person answers on Discord, usually within the day.
Ask on Discord Support page

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Closed beta 15 October · pre-registered players only

Claim a costume nobody can get after launch.

Pre-register free in 10 seconds. Costume Little Chickling and a starter box are yours at launch, and 57 Founder spots are still open.