FAQ
FAQ
Quick answers about accounts, the client, rates, the shop, Assist Mode and the rules, each pointing at the page with the full detail.
What do you need help with?
The launcher will not patch.
Usually the game folder is somewhere Windows protects. Move it out of Program Files to somewhere like C:\Games and try again. If your antivirus is quarantining files, add the folder to its exclusions. More on the Support page.
The game crashes as soon as it opens.
On Intel laptops the launcher applies a graphics fix by itself, so most of those crashes are already handled. If it still crashes, open a ticket with the name of your antivirus and any error text; anti-cheat and antivirus software interact badly often enough that it is the first thing worth checking.
Is there anti-cheat?
Yes, on every connection. It is why an old client is refused rather than let in. What it means for you is on the Rules & Policies page.
Nothing matches. Show every question, or ask a person on the Support page.